Shipping policy

Shipping Policy

Shipping Costs

📦 FREE Shipping
Orders over €50 – No shipping costs

🚚 Standard Shipping
Orders under €50 – €2.95 shipping cost

Delivery Times

Mainland Spain: 24–48 working hours
Balearic Islands: 48–72 working hours
Canary Islands: 3–5 working days
Ceuta and Melilla: 3–5 working days

Shipping Process

Preparation
- Processing: 24 working hours
- Packing: Secure and discreet packaging
- Confirmation: Email with tracking number

Tracking
You will receive an email with:
- Tracking number
- Tracking link
- Estimated delivery time

Special Conditions

Product Availability
All our products are in stock and ready for immediate dispatch.

Packaging
- Discreet packaging
- Shock protection
- Recyclable materials

Delivery Hours
- Monday to Friday: 8:00 a.m. – 8:00 p.m.
- Saturdays: 9:00 a.m. – 2:00 p.m. (depending on area)

Important Information

Delivery Address
- Make sure your address is correct
- Include floor and door number
- Provide a contact phone number

If You Are Not at Home
If you are not at home:
- The carrier will leave a notice
- You will be able to collect your order at a collection point
- Or reschedule the delivery

Issues
For any problem with your shipment:
Email: info@mizitame.com
Phone: [Your number]

Delivery times are approximate and may be affected by exceptional circumstances.