Contact us
We talk to you directly, with no chatbots or endless forms. We reply within 24 hours, Monday to Friday.
Contact us
- Email: info@mizitame.com
- Customer service phone: +34 619 31 77 72
- Hours: Monday to Friday, 9:00 AM–6:00 PM (mainland Spain time)
- Response time: under 24 business hours
Before writing to us, check whether it’s already answered
80% of the questions we receive are answered on these pages:
- Questions about the product? Frequently Asked Questions — how it works, how to use it, contraindications, pregnancy, children.
- Want to understand the technology? How biophotonics works — full scientific explanation.
- Questions about shipping or returns? Shipping Policy · Returns Policy.
- Who’s behind Mizitame? About us — our story and mission.
For professionals and press
If you represent a pharmacy, clinic, physiotherapy center, podiatry practice or media outlet, write to us at info@mizitame.com and include “Distribution”, “Professional collaboration” or “Press” in the subject line. We’ll reply with specific terms, a brand dossier or samples for review, as appropriate.
What we are NOT
Mizitame distributes BEIMAN, a cosmetic product for external use. We are not a medical service and we cannot diagnose pain or recommend personalized treatments. If you need medical advice, consult your doctor, physiotherapist or podiatrist. If your question is about our product, we’ll be happy to help.
Cosmetic product for external use. Not a medicine. Does not replace professional medical diagnosis or treatment.